Aftersales Service

Our CLAAS Fertigungstechnik Service stands for reliability and security – worldwide. Expertise and promptness for your satisfaction – this is our philosophy. We warrant worldwide service for your systems and support you throughout all life cycle phases of our products.

Take advantage of our “Customer Service Portal” from now on. As your partner we offer you optimum service and technical support after your purchase. You will be able to use our machines for the broadest and most flexible range of applications. Feel free to contact us - we will be glad to assist you.

Our services:

Service-Hotline worldwide: +49 (0)2586 888-7111

Long-term process optimization is a common request from our customers, and a service that we happily provide!

We put special emphasis on an ongoing optimization of our machines and offer you a wide variety of additional solutions. Naturally, we will accompany you with the use of you machines and systems in the long term.

We offer you the following services:

Added knowledge makes for added value.

The highest technical demands on our products require the highest level of qualification and strategy. We have developed comprehensive training programs in order to meet the demands of our customers with regard to safety, quality and growth in the future.

Training is divided into the following sectors:

Select your preferred solution.

We will round off our service program by offering you a supply of specific spare parts.

Benefit from our tailored spare parts service – especially as a contract customer.

You can choose from three parts stocking options:

For efficient system utilization

Our individual maintenance concept combined with efficient troubleshooting  warrants high system availability. This service is supported by state-of-the-art diagnostic options, measurement concepts and fast problem analyses.

The following services guarantee fast and efficient troubleshooting: